Privacy Policy
How Rochester Portable Sanitation collects, uses, and protects your information.
Licensed & Insured
Seven days a week
Serving since 2019
Last updated: October 7, 2026
This Privacy Policy explains how Rochester Portable Sanitation (“we,” “us,” or “our”) handles information when you visit our website, call us, or request a porta potty rental quote in Rochester, NY.
Information We Collect
We collect the information you choose to give us when you call or contact us, such as your name, phone number, email address, delivery address, rental dates, and details about your job or event. Our website may also collect basic technical information, such as your browser type, device, pages visited, and approximate location, through cookies and similar tools.
How We Use Your Information
- To prepare quotes, schedule delivery, service, and pickup
- To answer your questions and provide customer support
- To send confirmations and rental-related updates
- To understand how our website is used and improve it
- To meet legal, insurance, and recordkeeping requirements
How We Share Information
We do not sell your personal information. We may share it with service providers who help us run our business, such as scheduling, payment, or website tools, and when the law requires it.
Cookies
Our website may use cookies to keep the site working and to understand traffic. You can control cookies through your browser settings. Turning cookies off may affect how parts of the site work.
Data Security and Retention
We take reasonable steps to protect the information we hold. We keep your information only as long as we need it for the purposes above or as the law requires.
Your Choices
You can ask us to update or delete the personal information we hold about you by contacting us. We will respond as required by applicable law.
Third-Party Links
Our website may link to other websites, such as maps or social profiles. We do not control those sites and are not responsible for their privacy practices, so please read their policies before sharing information.
Children’s Privacy
Our website and services are meant for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.
Contact Us
Questions about this policy? Call us at (585) 391-5040 or visit our contact page.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last changed.